This unit outlines the basic principles for Script Customisation and is an introduction to Ditch the Script Analyse and Customise.
Develop
on
existing skills to:
Within this unit there are brief examples and excerpt(s) from actual client's consultations demonstrating Script Customisation concepts and principles.
Aim:To
outline basic skills to enable creation of
customised client scripts e.g.
- Listening skills; and
- Customisation skills
Learning Outcomes:
- Identify required listening skills;
- Recognise important aspects of client’s presentation;
- Identify client’s specific needs;
- Recognise the range of techniques based upon client’s presentation.
Duration: 1 hour
Modality: Online